Office Administration Management
Skills Programme, Level 4, 19 credits
How you will learn:
Unlock your ability to run a smooth and professional office. This programme empowers learners to streamline administration, implement fraud control, and ensure the efficient management of service providers and records. Whether you're an admin professional or a team leader, this programme helps you build effective systems and improve organisational operations.
🎓 Delivery Methods
Blended Online Learning
In-Person Group Training (minimum 10 learners)
🕒 Programme Duration
Online: 8 hours over 4 days, plus 56 days for assessment
Onsite: 4 full training days
📄 Certification Outcome
Successful learners receive a Certificate of Competence, endorsed by the SETQAA.
What this course will enable you to do - Your learning Outcomes
Modules - What you will learn
Who Should Apply?
Entry Requirements
What to Expect from the Assessment Process:
How to Apply for a Course — Simple & Supported
Choose Your Learning Plan
Self-Study Plan -
Monthly Plan
✔ No live training sessions
✔ No registration fees
Blended Learning – Full Payment
✔ Includes live facilitator-led sessions
✔ No registration fees
Blended Learning – Monthly Plan
✔ Everything in the Full Payment plan
✔ No registration fees
Meet our SMEs
Tatenda Mufunda
Janelle Gravett
Janelle has been involved in the skills development area in industry sectors such as hospitality, travel, mining, manufacturing, business process outsourcing and services (BPS & O) and education and skills development.
She has a wealth of experience in learning and development methodologies and is an expert in the skills development legislation. She is an Assessor, Moderator and Skills development Facilitator and works with a number of different SETAs.
She has been part of the QCTO occupational qualification development team for SDF Administrator and Practitioner and part of the development team for the Contact Centre manager Occupational qualification. Currently Janelle is part of the CEP team for the development of the Occ Qualification for Sales and Marketing.