"/> ');

Occupational Certificate: Management Assistant,
Level 5, 316 credits

SAQA Registration nr. 101876
Write your awesome label here.



How you will learn:

Are you ready to become the indispensable support system behind effective leadership? This nationally recognised qualification prepares you to confidently take on high-level administrative and coordination roles, ensuring seamless office operations and professional communication across the organisation.


💡 Learning Approach
Your 18-month learning journey includes structured classroom training, real-world workplace experience, and internal assessments that lead to the External Integrated Summative Assessment (EISA) conducted by the QCTO’s Assessment Quality Partner (AQP).


📚 Nationally Recognised Qualification
Earn 316 credits at NQF Level 5 through SAQA Qualification ID 101876. The final certificate is issued by the Quality Council for Trades and Occupations (QCTO) upon successful completion of the EISA.


🧭 Support the Leaders Who Lead
Whether supporting one executive or an entire department, Management Assistants are the organised, professional backbone of any successful office. This qualification prepares you to deliver superior administrative support, facilitate team coordination, and uphold governance standards.


⏱️ Programme Duration
18 months, including theory, workplace experience, internal assessment, and EISA preparation. Includes 27 days of facilitated training.

What this course will enable you to do - Your learning Outcomes

The Occupational Certificate: Management Assistant is designed to prepare individuals for a vital supporting role in executive and operational management environments. This qualification equips learners with a broad range of administrative and coordination skills, including document management, communication, scheduling, event coordination, and office technology proficiency. Emphasis is placed on professionalism, attention to detail, and the ability to manage information flow within an organisation. Ideal for those pursuing careers as executive assistants, office coordinators, or administrative professionals, this programme ensures learners are well-prepared to contribute to organisational effectiveness and executive support.

By the end of this programme, you will be able to:

✅ Plan, organise and support department meetings and workshops
✅ Facilitate smooth internal and external relationships using professional interpersonal skills
✅ Apply administrative governance, policies and procedures to manage office resources
✅ Support and administer special projects within your organisation
✅ Promote the professional image of your organisation through accurate and effective documentation and communication

📄 Certification Outcome
Learners who meet all requirements and pass the EISA will receive the Occupational Certificate: Office Supervisor from the QCTO.

Modules - What you will learn

This qualification consists of seven practical modules aligned with the duties of an Office Supervisor:

📌 Module 1: Meeting Skills
Learn how to coordinate and support department meetings and workshops, from planning and agenda-setting to follow-up and documentation.

📌 Module 2: Personal and Interpersonal Skills
Develop professionalism, empathy, and effective communication to manage relationships across all levels of the organisation.

📌 Module 3: Administration Governance, Policies and Procedures
Master organisational policies, systems and ethical governance practices that ensure compliance and productivity.

📌 Module 4: Provide Support Services
Learn to plan and administer support services to special projects while optimising resources and timelines.

📌 Module 5: Promote Professional Documentation
Refine your writing, formatting, research and digital skills to produce high-quality reports, correspondence, and internal communication.

Who Should Apply?

Is This Qualification for You?

This qualification is ideal for:
✔ Individuals working in or aspiring to office-based support roles
✔ Secretaries, admin assistants, and executive assistants seeking formal recognition
✔ School leavers looking to start a career in administrative support
✔ Professionals aiming to progress into executive secretarial or project admin roles

Entry Requirements

To enroll in this qualification, you should:

✔ Communication at NQF Level 4

What to Expect from the Assessment Process:

✔ Internal Assessment
After each module, you’ll submit a Portfolio of Evidence according to the programme schedule. This includes assignments, practical tasks, and assessments that demonstrate your understanding and ability to apply what you've learned.

✔ External Integrated Summative Assessment (EISA)
Once your internal assessments are complete, you’ll qualify to sit for the EISA, conducted by a registered QCTO Assessment Quality Partner (AQP) at an approved centre. This final external exam focuses on your ability to meet the programme’s exit-level outcomes and is required for qualification certification from the QCTO.

🧾 Note: The EISA is overseen by a registered assessor and administered at an accredited venue. The QCTO issues the final certificate upon successful completion.

Learning Support
How You’ll Stay Connected and Supported:

✔ Join Online Contact Sessions (Blended Learning only)
If you’re enrolled in our Blended Learning programme, you’ll attend regular online sessions with a facilitator. These sessions offer interactive training, assessment guidance, and real-world application discussions to deepen your learning.

✔ Access Your Self-Study Resources (Self-Study learners)
Self-study learners can progress at their own pace with access to structured course materials, guided activities, and assessment preparation tools—all available on your learning platform.

✔ Engage with Your Online Community (Available to all learners)
All learners can connect through discussion forums, peer sharing, and collaborative spaces. Whether you’re studying independently or in a group, your questions and insights help shape a richer learning experience.

How to Apply for a Course — Simple & Supported

Whether you're new or returning, this guide shows exactly how to apply, register, and begin learning with Khulisane.
Write your awesome label here.
Write your awesome label here.
Write your awesome label here.
Write your awesome label here.

Choose Your Learning Plan

Flexible options to fit your goals, lifestyle, and budget

Self-Study Plan -
Monthly Plan

R2515/mo x 12 months
Flexible, independent learning with structure and support check-ins.


✔ No live training sessions
✔ Includes structured block program
✔ Access to live assessment prep (where no recordings exist)
✔ Feedback from assessors after each submission
✔ Grouped by start date to ensure pacing and support

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Blended Learning – Full Payment

R31 480/once off
Structured learning with live support and real-time interaction.


✔ Includes live facilitator-led sessions
✔ Peer collaboration and personalised feedback
✔ Full access to resources and learning blocks
✔ Enrol now to join the next available start date

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Blended Learning – Monthly Plan

R3134/mo x 12 months
Same full support, spread across manageable payments.


✔ Everything in the Full Payment plan
✔ Monthly, interest-free payments
✔ Enroll now to reserve your place in the upcoming intake

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Please note VAT is not included in the prices listed above.
Our subject matter expertise

Meet our SMEs

Alwyn Naicker

education, training & development practitioner
Alwyn Naicker has over 20 years of experience in training and development, specializing in empowering learners with practical skills and professional growth. He holds a BA Honours in Psychology, which has given him a strong foundation in understanding human behavior and effective communication, along with a recently completed MBA dissertation that enhances his strategic and organizational insight. Alwyn is also highly skilled in Microsoft Office, delivering comprehensive training in Excel, Word, PowerPoint, and Outlook to help professionals optimize their workplace performance.

Alwyn believes in lifelong learning and the transformative power of education.
“Helping individuals unlock their potential through practical skills and confidence-building is at the heart of my work.”

Tatenda Mafunda

Learning and development specialist | ED Technologist | Instructional Designer | Authentic Life Coach | Business Coach.

Tatenda Mufunda has over 14 years of experience in training and development, specialising in learnership facilitation, assessment, moderation and curriculum development. She holds a Master in Strategic Management and a B.com in Marketing Management. Tatenda’s academic competencies reflect deep subject knowledge, effective teaching and assessment practice, curriculum development, and academic support, making her highly competent in both higher education and training and development environments.

Tatenda is a passionate and innovative Facilitator who thrives on leveraging digital platforms to deliver enriching classroom experiences. 


“Striving to create a dynamic and inclusive learning environment that fosters curiosity, collaboration, and growth."

Everything you need to know about this qualification in one downloadable PDF — including modules, duration, assessments, and learning outcomes.

Perfect for funded learners

Includes:
Customisable quotation letter
Overview of fees, duration & modules
Employer benefit summary: Why sponsor this qualification?

Need Help Deciding? 
We’re here to support you in making the right choice.

Ready to Start?
Applications are now open for the next intake.

Already have relevant experience?
Apply for RPL