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Occupational Certificate: Career Development Information Officer, Level 5, 120 credits

SAQA Registration nr. 96372
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How you will learn:

Are you passionate about helping others discover fulfilling career paths? This nationally recognised occupational qualification empowers you with the tools, knowledge, and confidence to support individuals and groups in making informed career decisions.


💡 Learning Approach
This 12-month learning journey includes practical work experience, theoretical learning, and internal assessments — preparing you to confidently take the External Integrated Summative Assessment (EISA) administered by the QCTO’s Assessment Quality Partner (AQP).


📚 Nationally Recognised Qualification
Earn 120 credits on NQF Level 5 through SAQA Qualification ID 96372. The certificate is awarded by the Quality Council for Trades and Occupations (QCTO).


🧭 A Critical Role in South Africa’s Career Ecosystem
With an estimated need for over 10,000 Career Development Information Officers, this programme addresses a national gap in schools, government departments, post-school institutions, NGOs and private career guidance initiatives.


⏱️ Programme Duration

  • 12 months including theory, practical work experience, internal assessment, and EISA preparation.

What this course will enable you to do - Your learning Outcomes

The Occupational Certificate: Career Development Information Officer is a professional qualification aimed at individuals who provide career development support, guidance, and information services to learners, job seekers, and employees. This programme equips learners with the competencies to assist clients in making informed career and learning decisions by offering up-to-date labour market information, career resources, and guidance on education and training pathways. It includes modules on ethical practice, communication, data management, and client support. Ideal for those working in education, community development, human resources, or public employment services, this qualification contributes to lifelong learning, employability, and personal development.

By the end of this programme, you will be able to:

✅ Provide personalised career development information in one-on-one sessions
✅ Facilitate group-based career information sessions
✅ Guide individuals to access career resources and plan educational or training pathways
✅ Maintain professional networks and administer efficient career development services


Modules - What you will learn

This qualification consists of four focused modules that prepare you for real-world impact:

📌 Module 1: Introduction to Career Development
Understand the foundations of career development theory and its role in society.

📌 Module 2: Career Development and Individual Sessions
Gain skills to support clients in personalised settings, helping them explore interests, strengths, and opportunities.

📌 Module 3: Group Information Sessions
Learn to facilitate effective group-based sessions that share relevant, up-to-date labour market and training pathway information.

📌 Module 4: Career Information Services
Build systems for storing, retrieving, and updating career information resources, and learn how to collaborate within networks and stakeholder groups.

Who Should Apply?

Is This Qualification for You?

This qualification is ideal for:
✔ Teachers, social workers, life orientation practitioners
✔ Youth advisors and guidance officers
✔ Community-based workers and NGO personnel
✔ Anyone wanting to professionally support others in career planning and development

Entry Requirements

To enroll in this qualification, you should:

✔ Communication at NQF Level 4

What to Expect from the Assessment Process:

✔ Internal Assessment
After each module, you’ll submit a Portfolio of Evidence according to the programme schedule. This includes assignments, practical tasks, and assessments that demonstrate your understanding and ability to apply what you've learned.

✔ External Integrated Summative Assessment (EISA)
Once your internal assessments are complete, you’ll qualify to sit for the EISA, conducted by a registered QCTO Assessment Quality Partner (AQP) at an approved centre. This final external exam focuses on your ability to meet the programme’s exit-level outcomes and is required for qualification certification from the QCTO.

🧾 Note: The EISA is overseen by a registered assessor and administered at an accredited venue. The QCTO issues the final certificate upon successful completion.

Learning Support
How You’ll Stay Connected and Supported:

✔ Join Online Contact Sessions (Blended Learning only)
If you’re enrolled in our Blended Learning programme, you’ll attend regular online sessions with a facilitator. These sessions offer interactive training, assessment guidance, and real-world application discussions to deepen your learning.

✔ Access Your Self-Study Resources (Self-Study learners)
Self-study learners can progress at their own pace with access to structured course materials, guided activities, and assessment preparation tools—all available on your learning platform.

✔ Engage with Your Online Community (Available to all learners)
All learners can connect through discussion forums, peer sharing, and collaborative spaces. Whether you’re studying independently or in a group, your questions and insights help shape a richer learning experience.

How to Apply for a Course — Simple & Supported

Whether you're new or returning, this guide shows exactly how to apply, register, and begin learning with Khulisane.
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Choose Your Learning Plan

Flexible options to fit your goals, lifestyle, and budget

Self-Study Plan -
Monthly Plan

R2515/mo x 12 months
Flexible, independent learning with structure and support check-ins.


✔ No live training sessions
✔ Includes structured block program
✔ Access to live assessment prep (where no recordings exist)
✔ Feedback from assessors after each submission
✔ Grouped by start date to ensure pacing and support

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Blended Learning – Full Payment

R31 480/once off
Structured learning with live support and real-time interaction.


✔ Includes live facilitator-led sessions
✔ Peer collaboration and personalised feedback
✔ Full access to resources and learning blocks
✔ Enrol now to join the next available start date

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Blended Learning – Monthly Plan

R3134/mo x 12 months
Same full support, spread across manageable payments.


✔ Everything in the Full Payment plan
✔ Monthly, interest-free payments
✔ Enroll now to reserve your place in the upcoming intake

✔ No registration fees
✔ Study material included
✔ Includes access to EISA final exam

Please note VAT is not included in the prices listed above.
Our subject matter expertise

Meet our SMEs

Alwyn Naicker

education, training & development practitioner
Alwyn Naicker has over 20 years of experience in training and development, specializing in empowering learners with practical skills and professional growth. He holds a BA Honours in Psychology, which has given him a strong foundation in understanding human behavior and effective communication, along with a recently completed MBA dissertation that enhances his strategic and organizational insight. Alwyn is also highly skilled in Microsoft Office, delivering comprehensive training in Excel, Word, PowerPoint, and Outlook to help professionals optimize their workplace performance.

Alwyn believes in lifelong learning and the transformative power of education.
“Helping individuals unlock their potential through practical skills and confidence-building is at the heart of my work.”

Marlene Burden

Learning and development specialist | ED Technologist | Instructional Designer | Authentic Life Coach | Business Coach.

Marlene Burden is a highly accomplished Independent Life Coach and Learning & Development Consultant with over 34 years of expertise in the field. With a strong foundation in Human Resource Management and numerous certifications, including National Certificates in OD ETD Practices and Generic Management,

Marlene has made a profound impact on skills development and training. As the former Managing Director of Khulisane Academy, she spearheaded business operations, digital transformation, learning material development, and provider accreditation projects. Her career has encompassed roles such as Group Training Manager at Call Guard and Training Manager at the SA National Defence Force, where she led mentorship programs, facilitated skills development, and pioneered learning strategies.

Marlene's contributions include designing and developing national qualifications, implementing digital learning solutions, and mentoring thousands of learners and professionals. Driven by a passion for education, Marlene continues to empower individuals and organisations through innovative training, coaching, and personal development initiatives at Authentilife.

Everything you need to know about this qualification in one downloadable PDF — including modules, duration, assessments, and learning outcomes.

Perfect for funded learners

Includes:
Customisable quotation letter
Overview of fees, duration & modules
Employer benefit summary: Why sponsor this qualification?

Need Help Deciding? 
We’re here to support you in making the right choice.

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