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Negotiations skills

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  • Author: Courseware
  • Level: Intermediate
  • Study time: 24 hours
  • Video time: 10 hours
  • Exams: 1 hour
Course overview

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

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Certification included
Learn all the necessary tools and be a confident professional from day one. Master the tools used by top professionals to boost your skills and confidence in the field.

What's included?

You will be able to:
  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA.
  • Lay the groundwork for negotiation.
  • Identify what information to share and what to keep to yourself.
  • Understand basic bargaining techniques.



  • Apply strategies for identifying mutual gain.
  • Understand how to reach consensus and set the terms of agreement.
  • Deal with personal attacks and other difficult issues.
  • Use the negotiating process to solve everyday problems.
  • Negotiate on behalf of someone else.

 Discuss with others

Participate in our online community, share thoughts and ideas, increase connection, get help with your learning.

 Take aways

Download and/or print your certificate and Learner Guide for future reference.

 Assessment activities

We will check your deliverables and grade your performance.

Booking form

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