Microsoft Outlook Essentials

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  • Author: Courseware
  • Level: Intermediate
  • Study time: 24 hours
  • Video time: 10 hours
  • Exams: 1 hour
Course overview
Participants will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments.

Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings. 
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Certification included
This course covers the core communication, collaboration and email skills that will enable your productivity in the Outlook environment, email, scheduling, and contacts.

What's included?

You will be able to:
  • Connect one or more email accounts
  • Preview, read, reply to and forward messages
  • Process, create, format and check messages
  • Use advanced message options
  • Organise messages
  • Use signatures and stationary
  • Automate replies and organization
  • Clean up and archive messages
  • Create, organise and manage calendars, appointments, meetings and events
  • Create and manage notes and tasks
  • Create and manage contacts and contact groups
  • Customize the Outlook environment settings
  • Print and save Information
  • Perform search operations in Outlook

 Virtual session

Gain access to a range of virtual sessions with your coach to guide you towards achieving your goals.

 Discuss with others

Participate in our online forum, share thoughts and ideas, increase connection, get help with your learning.

 Take aways

Download and/or print your certificate and e-book for future reference.

 Assignments

We will check your deliverables and grade your performance.

Booking form

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