Interpersonal Skills
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Author: Courseware
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Level: Intermediate
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Study time: 24 hours
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Video time: 10 hours
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Exams: 1 hour
We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
What's included?
- Differentiate between hearing and listening
- Improve the verbal skills of asking questions and communicating with power.
- Understand what ‘non-verbal communication’ is and how it can enhance interpersonal relationships.
- Identify the skills needed in starting a conversation.
- Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.