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Human Resources and Labour Relations skills programme, Level 5, 9 credits

SAQA Registration nr.  116394    
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methodology

  • Approach:  Blended Learning 
  •  Duration: 1 months
  •   Contact time: 4 hours
  • Formative & Summative Assessment 

                                        Entry requirements

                                    It is assumed that the learner accessing this programme is competent in Communication at NQF Level                                      3 and Mathematical Literacy at NQF Level 3

overview

The Human Resources and Labour Relations Skills Programme provides a practical foundation for managing people effectively within the South African labour law framework. Aimed at supervisors, team leaders, HR officers, and business owners, this programme covers key areas such as recruitment, performance management, employee relations, and conflict resolution. Participants will also gain an understanding of relevant labour legislation, disciplinary procedures, and negotiation with trade unions. By blending people management principles with legal compliance, this programme equips learners to foster productive workplaces and minimise labour-related risks.

the purpose of the qualifications

This skills programme is tailored for managers, administrators, and HR professionals looking to strengthen their practical and legal HR competencies. Delivered through a flexible blended learning model, this course offers immediate, workplace-relevant outcomes with SETQAA-endorsed certification.

target group

This programme is intended for persons who wish to start, operate, manage and grow a new small to medium business. 

What's included

 Programme outcomes

On completion of this programme, you will be able to:

  1. Implement and manage human resource and labour relations policies and procedures
  2. Draft compliant job descriptions, recruitment adverts, and employment contracts
  3. Facilitate fair and legal disciplinary processes and hearings
  4. Develop and manage effective performance evaluation systems
  5. Apply relevant South African labour legislation in your HR environment

 Programme outline

  1. Be responsible for the development and maintenance of effective human resource policies and practices
  2. Be responsible for the drafting of job descriptions, recruitment, selection panels, and employment contracts
  3. Be responsible for the institute and facilitation of disciplinary policies, actions and hearings and develop, facilitate and monitor disciplinary policy, process and procedures
  4. Institute performance evaluation committees and manage the performance evaluation process
  5. Practice in the implementation of applicable labour legislation

 Recognition of prior learning (RPL)

RPL for access to the qualification: Khulisane and approved workplaces may recognise prior learning against the relevant access requirements. Application forms are available from our offices.
RPL for access to the external integrated summative assessment: Khulisane and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record.

 Assessment

Formative assessment: Portfolio of evidence will be submitted per programme schedule after the training. Assessment activities include evaluating all documentation produced during the process and questioning to test knowledge and ability to apply.  This assessment leads to the Final Integrated Summative Assessment. 
Final Integrated Summative assessment: Demonstrate competence in terms of the exit level outcomes, which in turn are a function of the associated unit standards. Summative assessment will take place after completing the training, for each module. Candidates will be assessed in an integrative manner per exit level outcome according to the qualification rules. All assessment evidence will be uploaded on the Learning Management System (LMS).

 Online contact sessions

You will attend online sessions with a facilitator for the training of each module, assessment preparation and work experience discussions.

 Join your online community

Participate in your online discussions with your co-learners and share your input on the topic.
Our subject matter expertise

Meet our SMEs

Janelle Gravett

Education, training & development practitioner
Janelle has been involved in the skills development area in industry sectors such as hospitality, travel, mining, manufacturing, business process outsourcing and services (BPS & O) and education and skills development. She has a wealth of experience in learning and development methodologies and is an expert in the skills development legislation. ​ She is an Assessor, Moderator and Skills development Facilitator and works with a number of different SETAs.​  She has been part of the QCTO occupational qualification development team for SDF Administrator and Practitioner and part of the development team for the Contact Centre manager Occupational qualification. Currently Janelle is part of the CEP team for the development of the Occ Qualification for Sales and Marketing. ​

Marlene Burden

managing director authentilife
Marlene Petro Burden is a highly accomplished Independent Life Coach and Learning & Development Consultant with over 34 years of expertise in the field. With a strong foundation in Human Resource Management and numerous certifications, including National Certificates in OD ETD Practices and Generic Management, Marlene has made a profound impact on skills development and training. As the former Managing Director of Khulisane Academy, she spearheaded business operations, digital transformation, learning material development, and provider accreditation projects. Her career has encompassed roles such as Group Training Manager at Call Guard and Training Manager at the SA National Defence Force, where she led mentorship programs, facilitated skills development, and pioneered learning strategies. Marlene's contributions include designing and developing national qualifications, implementing digital learning solutions, and mentoring thousands of learners and professionals. Driven by a passion for education, Marlene continues to empower individuals and organisations through innovative training, coaching, and personal development initiatives at Authentilife.