Emotional Intelligence at Work

Write your awesome label here.
  • Author: Courseware
  • Level: Intermediate
  • Study time: 24 hours
  • Video time: 10 hours
  • Exams: 1 hour
Course overview

What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:


  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.


Empty space, drag to resize
Certification included
Learn all the necessary tools and be a confident professional from day one. Master the tools used by top professionals to boost your skills and confidence in the field.

What's included?

You will be able to:
  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.





Whatever the mind can conceive and believe, the mind can achieve.

-Dr. Napoleon Hill-

 Discuss with others

Participate in our online community, share thoughts and ideas, increase connection, get help with your learning.

 Take aways

Download and/or print your certificate and Learner Guide for future reference.

 Assessment activities

We will check your deliverables and grade your performance.

Booking form

We require your relevant information to issue
a valid tax invoice.