Coaching and mentoring

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  • Author: Courseware
  • Level: Intermediate
  • Study time: 24 hours
  • Video time: 10 hours
  • Exams: 1 hour
Course overview

You are in your office looking over your performance report and it happened again. Your low performing employee / mentee failed to meet criteria this month even after you spoke with them about the importance of meeting their goals. This employee / mentee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. You are baffled and you know being frustrated makes matters worse. What do you do? 


The Coaching and Mentoring course focus on how to better coach / mentor your employees / mentee to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

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Certification included
Learn all the necessary tools and be a confident professional from day one. Master the tools used by top professionals to boost your skills and confidence in the field.

What's included?

You will be able to:
  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.








 Become a professional!
You will also learn how to put the ideas presented to you into action and build your own personal brand

 Virtual session

Gain access to a range of virtual sessions with your coach to guide you towards achieving your goals.

 Discuss with others

Participate in our online forum, share thoughts and ideas, increase connection, get help with your learning.

 Take aways

Download and/or print your certificate and e-book for future reference.

 Assignments

We will check your deliverables and grade your performance.

Booking form

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a valid tax invoice.