This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers.

The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

On completion of this programme learners will be able to:

1. Develop plans to achieve defined objectives.
2. Organise resources in accordance with developed plan.
3. Lead a team to work co-operatively to achieve objectives.
4. Monitor performance to ensure compliance to a developed plan.

Compulsory Modules
Module 1: Planning and Goal Setting
Module 2: Time Management
Module 3: Team Building
Module 4: Leadership
Module 5: Meeting Skills
Module 6: Budgeting
Module 7: Customer Service
Module 8: Problem Solving

Elective Modules (select one)
Module 9: Administration Management
Module 10: Service Station Site Management
Module 11: Wholesale and Retail Management

• Communication at NQF Level 3.
• Mathematical Literacy at NQF Level 3
• Computer Literacy at NQF Level 3..

This qualification can be achieved wholly or in part through Recognition of Prior Learning in terms of the defined exit level outcomes and/or individual unit standards.

Training Programme Duration: 24 Contact days spaced over 12 months

Assessment: The purpose of the qualification is achieved via demonstration of competence in terms of the exit level outcomes, which in turn are a function of the associated unit standards. Candidates will be assessed in an integrative manner per exit level outcome according to the qualification rules.

Certification: This includes obtaining endorsement from the SETQAA.

Qualification: 57712 - Further Education and Training Certificate: Generic Management

This qualification is intended for junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.